Jonathan L.S. Byrnes
Senior Lecturer, MIT
President, Jonathan Byrnes & Co.
“Jonathan’s rare combination of academic’s insight and practitioner’s experience has enabled him to create a series of important business innovations that have really worked.”
–
Roy Shapiro
Philip Caldwell Professor of Business Administration
and former Senior Associate Dean
Harvard Business School
“Jonathan has provided important thought leadership that has helped shape my view of business and our consulting practice.”
–
Bill Copacino
Former Chief Executive
Business Consulting Practice
Accenture
Three Pillars of Strategy
July 19, 2007
Strategy is critical to every company’s success. Here’s a short list of essential elements that all managers have to get right. more…
From The Bottom Line
Out-of-the-Box Customer Service
In today’s ultracompetitive environment, leading companies redefine customer service by building relationships, anticipating needs, and helping customers become more profitable. more…
Intercompany Operating Ties: Unlocking the Value in Channel Restructuring
With HBS Professor Roy D. Shapiro
Intercompany operating ties can create huge savings, but not until a company changes the fundamental way it does business. more…
The Age of Precision Markets
- Broadband
- Dial-up
- PowerPoint Presentation
Jonathan Byrnes describes the forces that are transforming Supply Chain Management, Integrated Account Management, and Change Management. He outlines how managers can harness these forces for lasting strategic advantage, and for quantum increases in market share and profitability.
Presentation to the MIT Leaders for Manufacturing Program – Strategic Design Management Program Industry-Faculty Research Forum (15 minutes).